Wervona Modern Glass and Wood Coffee Table Minimalist Living Room Centerpiece

Return and Refund Policy

1. Introduction

This Refund & Return Policy outlines the terms under which customers may request returns, replacements, or refunds. By placing an order on our website, you agree to the conditions described in this policy.

2. Eligibility for Returns

To qualify for a return, items must be unused, in original condition, and returned with all packaging materials. Returns must be requested within the allowed timeframe stated below.

3. Return Timeframe

Customers may request a return within 30 days of receiving their order. After this period, returns may not be accepted unless required by applicable law.

4. Non-Returnable Items

Certain items may not be eligible for return, including:

• Items damaged by the customer

• Products altered after delivery

• Clearance or final-sale items

• Items returned without proper packaging

5. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to the original payment method within 7 business days.

6. Exchanges & Replacements

If you received a defective or damaged item, you may request an exchange or replacement. Proof of damage (photos or video) may be required for verification.

7. Return Shipping Costs

Unless the return is due to our error (wrong item, defective product), customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.

8. Order Cancellations

Orders can be canceled within 24 hours of placement unless the item has already been shipped. After shipping, cancellation is not possible, but you may proceed with a standard return request.

9. Damaged or Incorrect Orders

If you receive an incorrect or damaged order, contact us within 28 hours of delivery. Our team will assist with replacement or refund options as needed.

10. Return Address

All returns must be sent to the official return address below:
1561 Sunset Dr, Coral Gables, Florida 33143, United States

11. Contact Information

For return requests, refund inquiries, or support, please contact us:

Business Name: WERVONA LLC
Address: 1561 Sunset Dr, Coral Gables, Florida 33143, United States
Phone: +1 502-416-8697
Email: support@wervona.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM